For this Day:

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Deming Principle#10 /14

The 14 points are a basis for transformation of industry. 
#10 Eliminate slogans, exhortations, and targets for the workforce asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the work force.

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